Unilever
|Media & CRM Analyst (Full Time - Contract)
Toronto, ON, Canada
Summary
Managed Lead Generation and CRM strategies for Unilever Canada, growing consumer opt-in data and optimizing digital marketing spend.
Highlights
Grew the Canadian Enterprise CRM database by over 17%, from 3.4 million to 4 million, within a 4-month period by managing all Lead Generation strategies for Unilever Canada, ensuring compliance with federal legislation.
Optimized a $2M digital marketing budget, leveraging trend forecasting and tracking to maximize return on investments across omni-channel media.
Led end-to-end gamification email and paid media campaigns, overseeing strategy, planning, execution, and evaluation with a primary focus on customer retention.
Facilitated company-wide transition as Acting Agile/Scrum Master, leading weekly cross-functional meetings to ensure key milestones were met and identifying improvement opportunities for senior management.